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Insights

Use Traffic, Quality and Logs to inspect network activity, path changes and configuration changes.

Traffic

Every page under Insights is scoped to the selected network and time range. Traffic provides:

When the selected window has no flows, the page stays in place and shows the most recent flow record. Use Last 7d only when that record falls within seven days; an empty window is not a query failure.

Quality

Filter links by source and destination. The page prioritizes actionable anomalies such as threshold breaches or frequent path changes; missing samples alone are not treated as a network fault. Selecting a link opens one synchronized diagnosis containing:

The two directions remain separate. A short interval without new data does not interrupt the trend; an interval longer than six minutes appears as a gap. Fresh 100% packet loss remains visible even when no reliable RTT exists. For a performance regression, inspect the trends and path events, then open the link's path policy under Configuration → Links.

Logs

Logs records account and network configuration changes, including:

Use Logs as the source when establishing who changed a setting and when.

Data and privacy

Insights record communication relationships, traffic volume and quality metrics, not communication contents. Device traffic remains end-to-end encrypted, and relay nodes cannot read payloads.

Quick troubleshooting

Symptom Check and action
Every chart is empty Confirm the selected network and check that it has an approved, online device
A new device has no charts Confirm approval and online state, then wait for its first observation report
Traffic is empty while links work Read the most recent flow time, expand to 7 days when offered, and confirm traffic existed in that period
RTT or loss rises suddenly Select the affected link and event, then compare its path identity and path-policy threshold
A page reports a query failure Retry later; if persistent, record network ID, time range and occurrence time for support