Properties
Creating and deleting an overlay, planning its CIDR, and changing network settings.
Creating a network
Choose New network from the network selector at the top of the console and configure:
- Name: a display name you can change later.
- Internal IP range: the private CIDR used for overlay IP allocation. A random default is provided; Reroll selects another.
The new network receives a 12-character network ID for device registration.
Planning the address range
The overlay CIDR must not overlap:
- another virtual network on the account;
- a local LAN used by any connected device;
- a remote segment that you intend to expose through a site route.
For example, if an office LAN already uses 192.168.1.0/24, do not assign the same CIDR to the overlay or host routes become ambiguous. Keep the generated default when you do not have a coordinated address plan.
Switching networks
Use the network selector at the top of the console. It changes the scope of Overview and every page under Configuration, Insights and Management.
Account → Account and Account → Billing are account-level pages, also available from the header account menu. They do not change with the selected network.
Changing a network
Open Management → Properties:
- Name: the new display value applies when saved.
- Address range: before saving, the console previews which device addresses remain and which will be reallocated.
After confirmation, devices receive new overlay IPs on their next configuration sync. Update scripts, firewall rules, monitoring targets or DNS records that contain the old addresses.
After saving, confirm the new name in the network picker. For an address-range change, check each device's address under Configuration → Devices and test connectivity using the new addresses before updating dependent services.
Set desktop client updates
Under Management → Properties, use Client updates to choose Immediate, Automatic or Off, and set a maintenance window. Read the window times shown on the page before saving; the console displays the upcoming window in your timezone. Confirm the change; no reason is required.
This setting controls automatic updates of Linux and Windows clients in this network. Off disables routine policy-based checks.
If a Linux or Windows device receives a platform minimum-version requirement above its installed version, it attempts an immediate automatic upgrade even when updates are Off or outside the maintenance window. The service may briefly restart.
A manual wwnet update requests a check regardless of the policy or window. macOS and mobile apps use their platform's app update channel. After a desktop update, verify the version and connection as described in Devices.
Deleting a network
The action is under Management → Properties → Danger Zone. Deletion removes the network configuration and stops its devices from communicating; existing connections may take a short time to end. Usage and configuration-change records remain for the retention period shown in the console.
After network deletion, Linux and Windows clients restore network settings and uninstall when notified. macOS and mobile apps leave the network but remain installed. Offline devices must reconnect to receive the notification. If cleanup has not completed on Linux or Windows, run:
wwnet uninstall
Device limit
Each network allows 20 approved devices by default. Once the limit is reached, new devices can still register and enter Pending, but no more devices can be approved or unblocked; the console shows "The default device limit has been reached. Contact support to adjust your quota." Pending requests have a separate limit: when too many devices are pending, new registrations are rejected and the client returns E1031. Contact live chat if the limit needs to be changed.
Quick troubleshooting
| Symptom | Check and action |
|---|---|
| Creating or changing the range reports an overlap | Compare other overlays, local LANs and routed segments, then select a disjoint CIDR |
| Access fails after a range change | Confirm devices have synced and update every rule or script that used an old overlay IP |
| A new device is refused | Check the network ID; if the client returns E1031, approve or delete existing pending devices in the console first |
| A new device cannot be approved in the console | The network has reached the default limit of 20 devices; contact live chat to raise it |
The wwnet service remains after network deletion |
Check that the device can reconnect to receive the deletion notification; if cleanup cannot complete, run wwnet uninstall |