Overview
Decide at a glance whether the network works now, whether active alerts exist, and where to act next.
Open Overview
Select a network and open Overview. It is the default page for the selected network. The network picker at the top shows the current network name.
Use Overview to answer three questions: are the expected devices online, do their links work, and is there an active problem? Check the displayed sample time when assessing freshness. For earlier activity, choose the corresponding Insights page and period.
Summary cards
| Card | Meaning |
|---|---|
| Network ID | Identifier of the current network |
| Active alerts | Alerts whose conditions are still current and that have not been manually closed; select the card to open Alerts |
| Configured links | Total links in the current network |
| Devices online | Online devices and total approved devices |
| 24-hour traffic | Total bytes in the last 24 hours; use Transmission for trends, directions and rankings |
Select Active alerts to open Alerts. Use Insights → Transmission for traffic trends and direction details.
Read the live topology
The topology follows the current device and link configuration. Configured lines remain visible when quality data is temporarily unavailable:
| State | Display |
|---|---|
| Current data | Colour represents packet loss; solid, dotted and dashed lines represent direct, In-Network Device Forwarding and Global Dedicated Transmission; latency and loss are shown on the lines |
| Different paths by direction | Mixed line pattern |
| Endpoint offline | Offline device node retained without its connections |
| Both endpoints online but quality data is unavailable | Line retained with Ready status and no quality problem label; select the link to see the information currently available |
| Live data unavailable | Topology retained with a warning and retry action |
Hover over a device to highlight its links; moving away restores the whole-network view. Click a device or link to open its navigation menu.
The topology uses the full available width. Hovering over a link highlights it; the right-hand path mix and quick entries are no longer shown. Use Insights → Transmission for historical trends and Configuration → Links to change the policy.
Large networks use a device summary view. Select the affected device to inspect its links, rather than checking every connection in the whole network.
Active alerts
The top card shows the total current alert count. Select it to open Insights → Alerts, where each occurrence shows when it started, what is affected, the problem, duration, and recovery or close time.
Alerts recover automatically when the problem clears. Closing an alert manually does not require a reason. Offline, pending or blocked devices, Global Dedicated Transmission being unavailable for a link, and failures that affect forwarding exits in use appear here. Global Dedicated Transmission that is turned off or outside its working hours does not raise an alert.
The topology shows the latest RTT and packet-loss values. For trends, duration and path-change reasons, use Insights → Transmission.
Review history
Choose the page matching the question:
- Transmission: which flows used bandwidth, when directional latency or loss changed, and whether a path switch helped.
- Logs: who changed a setting and when.
- Alerts: current problems and past occurrences.
To adjust connection preferences, see Links.
Quick troubleshooting
| Symptom | Check and action |
|---|---|
| A link reports Endpoint offline | Open Devices and inspect device state and last communication |
| Live data unavailable appears | Configured topology remains trustworthy; retry, then record network ID and occurrence time for support |
| A link shows high current packet loss | Use Insights → Transmission to confirm duration and path events before adjusting the switching sensitivity |
| Device aggregate view appears | The network is large; select a device to inspect its links |